Privacy Policy
Last updated 25 October 2026.
This Privacy Policy explains how Corten Steel Company (a division of Caruso Consulting Co Ltd, "we", "us" or "our") collects, uses, shares and protects your personal information when you visit americancortensteel.store or buy from us.
In the United States, privacy is governed by federal law, including the Federal Trade Commission Act, and by the privacy laws of individual states, such as the California Consumer Privacy Act. Which state law applies depends on where you live. This policy describes what we do for every customer, wherever they are.
If you have any questions about this policy or your information, contact us any time at theteam@customersupport.care or call +66 (0) 98 391 3877.
Information we collect
We only collect the information we need to run our store and serve you well. This may include:
- Information you give us: your name, delivery and billing address, email address and phone number when you place an order or contact support.
- Payment information: handled by our payment processors, Stripe and PayPal. We do not store full card numbers.
- Information collected automatically: such as your IP address, browser and device type, pages viewed and referring site, gathered through cookies and similar technologies.
Cookies and analytics
We use cookies to keep the site working, such as remembering the items in your cart. We also use Google Analytics to understand how the site is used, and where the law requires your consent we ask for it through our cookie banner. See our Cookie Policy for the detail and how to change your choice.
How we use your information
- To process and deliver your orders and provide customer support.
- To send order confirmations and delivery updates, and marketing emails only where you have agreed to receive them.
- To improve our website, products and service.
- To prevent fraud and keep our store secure.
- To meet our legal and accounting obligations.
How we share information
We share personal information only as needed to operate the store: with our payment processors, the couriers who deliver your order, the provider that hosts this website, our email provider, and our analytics provider. We require these service providers to protect your information and use it only to provide their service to us. We do not sell your personal information or share it for cross-context behavioral advertising. We may also disclose information where the law requires it.
Information stored outside the United States
Our business is run from Thailand, and some of our service providers store or process information outside the United States. Wherever it is held, it is protected by contract, and it may be accessible to the courts and authorities of the country where it is held.
How long we keep it
We keep personal information only as long as necessary for the purposes set out in this policy, including meeting legal, accounting and reporting requirements. When it is no longer needed, we delete or anonymize it.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it if it is wrong, ask us to delete it, and opt out of marketing at any time. Depending on your state, the law may give you further rights, and we honor them. To make a request, email us at theteam@customersupport.care. We will respond within the time the law requires.
If you are not satisfied with how we have handled your information, contact us first and we will try to put it right. You can also contact your state attorney general or the Federal Trade Commission at reportfraud.ftc.gov.
Security
We use appropriate technical and organizational measures to protect your information, including encrypted connections during checkout. No method of transmission over the internet is completely secure, but we work hard to safeguard your information.
Children's privacy
Our store is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
Contact us
Corten Steel Company, a division of Caruso Consulting Co Ltd
:
Registered address: Suite 15, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
Email: theteam@customersupport.care
International call centre: +66 (0) 98 391 3877